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Air passenger rights, do you know them?

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Air passenger rights

Many times, due to ignorance of the passenger rightsWe are so happily “ripped off” in certain areas of life that we can only look foolish and accept. So that this does not happen to you, at least as far as flight you do from now on, we will give you a brief summary of what the aircraft passenger rights.

This information is fully up-to-date, so you’ll have no problem claiming what’s yours. Be very careful!

baggage problems

I think we all know someone who has had problems with their luggage on a plane. What kind of baggage tend to be the most common problems? Well the breakage or loss of that.

Your rights as a passenger on an airplane

if you have invoice your luggage:

  • Loss, damage or delay of checked baggage may entitle you to claim compensation from the airline. compensation up to 1,220 euros… The amount of this compensation will vary if it is simply a delay, if it has deteriorated a lot or a little or if it has been lost. And specifying the deterioration, if the damage to it is due to defects in the luggage itself (poorly closed, defective zipper, etc.) you will not be entitled to any compensation.

To make this type of claim, you have 7 days later see the deterioration of the suitcase or its loss… If, on the contrary, it was a delay, you have 21 days.

If you are traveling with quite expensive and high-value personal effects, we recommend that you take out private travel insurance that covers any such problem because in this case the passenger’s rights are quite low to claim baggage problems.

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Rights of passengers in the sale of airline tickets online

When you go to make a purchase of your plane ticket, all, absolutely all airlines, must specify from the first moment the total price of the ticket, i.e. taxes and non-optional surcharges included. In this way, you can compare the real prices of flights between the different search engines available on the Internet.

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And once they’ve specified the total price, they should highlight what each amount is owed: airfare, taxes, airport taxes, and other fees or surcharges, such as those related to security or fuel.

These other special and optional extras should also be recorded and indicated as possible suggestions, and not as something imposed to acquire.

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In case of ‘overbooking’ or cancellation

Your rights as a passenger on an airplane -

If you are prohibited from flying, even if you have already purchased your ticket, because there is overbooking That is Cancellation of flight, you will have the right to choose between:

  1. Transportation to your final destination by alternative media and comparable, like another flight, at another time of the day.
  2. Or the repayment the amount of the ticket and also the amount of money you have spent traveling from your place of origin to this airport.

If the plane suffers delays, of at least 5 hours or more, you can have your ticket refunded, which means that you cannot fly with this company.

Compensation in this case

Your rights as an airplane passenger - Overbooking

If the plane is experiencing delays, you may also have food and accommodation allowance: right to non-alcoholic drinks, meal or phone call.

If necessary, you may also be entitled to a hotel stay, depending on the distance of the flight and the length of the delay.

With regard to financial compensation, if the flight was cancelled, delayed for more than 3 hours or you were refused a flight for ‘overbooked’, you can receive economic compensation that would vary from 250 to 600 euros. The exact amount depends mainly on the distance of the flight:

Within the EU

  • Up to 1,500 km: 250 euros.
  • More than 1,500 km: 400 euros.

Between an EU airport and a non-EU airport

  • Up to 1,500 km: 250 euros.
  • From 1,500 to 3,500 km: 400 euros.
  • More than 3,500 km: 600 euros.

You will not be entitled to any of the compensation described above if:

  • The delay or cancellation is due to extraordinary circumstances, for example, bad weather,
  • If the cancellation of the said flight is announced to you 2 weeks before the scheduled date.
  • Or if, on the contrary, you were offered a flight alternative on the same route and at the same time and you didn’t want to fly.
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Even if the cancellation or delay is due to extraordinary circumstances, the company with which you were to travel is obliged to offer you the possibility of choosing between:

  • The refund of the ticket amount (total or part not used)
  • The other means of transport at the point of final destination as soon as possible.
  • The possibility of delay the trip until a date convenient for you (depending on the availability of places).

Now that you know the air passenger rightsdon’t get trampled by any airline,… By the way, and as last pointthe plane ticket must have the same price regardless of your nationality. Do not forget!

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